Privacy Policy
Last updated: 2025-03-22
1. Introduction
Welcome to Swift Living ("Swift Living," "we," "us," or "our"), an online service enabling users to list, find, and manage housing or shared flats. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, mobile application, or any related services (collectively, the "Platform"). It applies to Swiss data protection law (nFADP) and, where relevant, the EU General Data Protection Regulation (GDPR).
By using our Platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Who We Are
Controller: The entity responsible for your personal data under this Policy is Nicholas Gregory, Swift Living, based in Switzerland.
Contact:
- Email:
- Address: Badenerstrasse 527b, Zurich, Switzerland
3. Data We Collect
3.1 Information You Provide
- Account Details: When you create an account, we may collect information like your name, email address, and other details you choose to provide.
- Property Listings: If you post a room or property, we collect the information contained in the listing (e.g. location, description, price).
- Communications: If you contact us (e.g., via email or support forms), we collect the content of your message, your contact info, and any attached files.
3.2 Information Collected Automatically
- Technical & Usage Data: We may automatically collect information such as your IP address, device type, browser type, pages visited, and timestamps. We use this data to operate, secure, and improve our Platform.
- Cookies & Similar Technologies: We use cookies or comparable tools to remember preferences, analyze usage, and provide certain features. You can manage cookie preferences in your browser settings.
3.3 Information from Third Parties
In some cases, we may receive limited personal data from third-party services (e.g., identity providers, payment processors, or analytics providers) to facilitate account creation, authenticate users, or understand usage trends.
4. How We Use Your Data
We process your personal data only as permitted by applicable law. Specifically, we may use it to:
- Provide & Maintain Our Services: Manage your account, facilitate property listings, and handle support requests.
- Improve & Personalize: Understand usage patterns, enhance user experience, and develop new features.
- Communicate: Send transactional emails (e.g., confirmations, updates), respond to questions, or provide important notices.
- Compliance & Protection: Enforce our terms, prevent fraud, and comply with legal obligations.
If we ever decide to use your information for additional purposes (e.g., marketing emails or ads), we will update this Policy or request your consent as required by law.
5. Legal Bases for Processing
Depending on where you reside (e.g., in Switzerland or the EU/EEA), we rely on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your data for a specific purpose.
- Contractual Necessity: Processing is necessary to perform our contract with you (e.g., providing core Platform functionality).
- Legitimate Interests: Our legitimate interest in operating, improving, and securing our Platform (balanced against your privacy rights).
- Legal Obligation: Compliance with a law, regulation, or court order that compels us to process your data.
6. How We Share Your Data
We do not sell your personal data. We may share certain data with:
- Service Providers: We employ trusted third parties (e.g., hosting, analytics, authentication, or payment providers) who process your data on our behalf to run our services. These providers are contractually obligated to protect your data and use it only for our specified purposes.
- Legal & Regulatory Authorities: If required by law or if disclosure is necessary to protect our rights or comply with judicial/administrative proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer data to the relevant third parties under this Privacy Policy.
7. Data Transfers
We primarily store and process data within Switzerland or the European Economic Area (EEA). If data is transferred outside these regions (e.g., for backup or specific service providers), we ensure adequate safeguards are in place (such as Standard Contractual Clauses) to protect your personal data in compliance with Swiss and/or EU regulations.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations. Once no longer needed, we securely delete or anonymize your data.
9. Your Rights
Under Swiss law and, where applicable, the GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Ask us to correct inaccuracies.
- Erasure: In certain circumstances, request deletion of your data.
- Object/Restrict: In certain cases, object to or request restrictions on our processing.
- Data Portability (GDPR only): Receive a copy of certain data in a structured, machine-readable format.
To exercise these rights or withdraw consent (where processing is based on consent), contact us at . We may ask for proof of identity to prevent unauthorized access.
10. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, restricted access controls, and routine security assessments. However, no system is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our Platform is not directed to individuals under 16. We do not knowingly collect personal data from children without parental consent. If you believe we have unintentionally collected such data, please contact us to request deletion.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website along with the "Last Updated" date. If we make significant changes, we will notify you appropriately (e.g., via email or a prominent notice on the Platform).
13. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please contact us at:
Nicholas Gregory / Swift LivingEmail:
Postal Address: Badenerstrasse 527b, Zurich, Switzerland